Terms Condition

The following terminology applies to these Privacy policy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "“Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions.

 "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at Scrapy5.com, or the Scrapy5 mobile application (collectively, “Scrapy5 Platform”) made available to services of Scrapy5.com The term “Services” refers to any services offered by Scrapy5.com whether on the Scrapy5 Platform or otherwise. We encourage you to read this privacy policy carefully to understand our practices and policies regarding your personal information. By using our services, you agree to the terms of this privacy policy and consent to the processing of your personal information as described herein. COLLECTION OF INFORMATION We collect various information from You when You access or visit the Platform, register or set up an Account on the Platform or use the Platform. You may browse certain sections of the Platform and the Content, without registering an Account on the Platform. However, to avail certain Services on the Platform, you are required to set up an Account on the Platform. This Privacy Policy applies to information(s), as mentioned below and collected about You: a) Personal Information: You may provide certain information to Us voluntarily while registering on the Platform for availing Services including but not limited to Your complete name, mobile number, email address, date of birth, gender, age, address details, proof of identity such as Permanent Account Number (PAN), passport, driving license, the voter's identity card issued by the Election Commission of India, or any other document recognized by the Government for identification, and any other information voluntarily provided through the Platform (“Personal Information”). The act of providing Your Personal Information is voluntary in nature and We hereby agree and acknowledge that We will collect, use, store, transfer, deal with and share such details in compliance with applicable laws and this Privacy Policy. b) Sensitive Personal Information: For the purpose of this Privacy Policy, Sensitive Personal Information consists of information relating to the following: passwords; financial information such as bank account or credit card or debit card or other payment instrument details. c) Transactional Information: If You choose to avail the Services through the Platform, we will also collect and store information about Your transactions including transaction status, order history, number of transactions, details and Your behaviour or preferences on the Platform. All transactional information gathered by Us shall be stored on servers, log files and any other storage system owned by any of Us or by third parties. d) Location based information: When and if You download and/or use the Platform through Your mobile, tablet, and/or any other computer sources or electronic devices, we may receive information about Your location, Your IP address, including a unique identifier number for Your device. The information You provide may be used to provide You with location-based Services including but not limited to search results and other personalized content. If You permit the Platform to access Your location through the permission system used by Your device operating system, the precise location of Your device when the Platform is running in the foreground or background may be collected. You can withdraw Your consent at any time by disabling the location ­tracking functions on Your device. However, this may affect Your experience of certain functionalities on the Platform. In addition to the above, Your IP address is identified and used to also help diagnose problems with Our server, resolve such problems and administer the Platform. Your IP address is also used to help identify You and to gather broad demographic information. USES OF YOUR INFORMATION We use the information we collect for following purposes, including: a) To provide, personalise, maintain and improve our services, such as to enable pickup and other services, enable features to personalise your Scrapy5 account. b) To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services. c) To administer and enhance the security of our Scrapy5 Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. d) To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone or other internet based instant messaging systems) with information about these services. e) To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries. f) To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns. g) To allow you to participate in interactive features of our Services, if any or to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you. DISCLOSURE AND DISTRIBUTION OF YOUR INFORMATION We may share your information that we collect for following purposes: a) For crime prevention and investigation: We may share this information with governmental agencies or other companies assisting us, when we are: Obligated under the applicable laws or in good faith to respond to court orders and processes; or detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party; Under a duty to disclose or share your personal data in order to enforce our Terms of Use and other agreements, policies or to protect the rights, property, or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our Services. This includes exchanging information with other companies and organisations for the purposes of fraud detection and credit risk reduction. b) With other users: If you are a delivery partner, we may share your name, phone number and/or profile picture (if applicable), tracking details with other users to provide them the Services. c) For Scrapy5.com uses: 1. To provide, personalise, maintain and improve our services, such as to enable pickups and other services, enable features to personalise your scrapy5 account. 2. To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone or other internet based instant messaging systems) with information about these services. 3. To allow you to participate in interactive features of our Services, if any; or We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal information to third parties if it is needed. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, for service recovery purposes, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. CUSTOMER RIGHTS a) The customers of Scrapy5.com have the right to either sell the scrap they have or place an order to sell the scrap. Scrapy5.com offers the option to schedule a specific time for the collection of the scrap, which means that the customers can choose a time that is convenient for them. Furthermore, the Scrapy5 partner works between 9:00am to 6:00pm. This indicates that the collection of the scrap will be done during these hours, and the customers can choose a time within this time frame to have their scrap collected. It is important to note that the partner will not collect the scrap outside of these hours. Overall, Scrapy5.com aims to provide a convenient and flexible service to its customers by giving them the choice to sell their scrap or place an order, and by offering a time scheduling option for the collection of the scrap during the Scrapy5 partner's working hours. b) customers have the right to cancel their placed order for any reason. This indicates that if a customer changes their mind or circumstances change, they can cancel their order without any penalty or consequence. However, when it comes to cancelling the scrap, it is only applicable if the customer cancels the ordered scrap before the scheduled pickup time. This means that if the customer decides to cancel the scrap after the scheduled pickup time, Scrapy5.com may not be able to cancel the pickup, and the customer may not be able to receive any compensation for the cancelled scrap. In summary, Scrapy5.com allows its customers to cancel their orders for any reason, but when it comes to the cancellation of the scrap, it is only applicable if the customer cancels before the scheduled pickup time. It is important for customers to keep in mind the pickup schedule and to cancel their scrap order within a reasonable amount of time to avoid any inconvenience or complications. c) customers have the right to receive an appropriate and fair price for their particular scrap. This means that the customers can expect to receive a price that is reflective of the current market value for their scrap, and they can trust that they will be paid a reasonable amount for their materials. Moreover, the Scrapy5 partner does not have the right to bargain with the customers regarding the price of the scrap. The scrap price is differed by the condition of that particular scrap. The partner is not authorized to negotiate a different price with the customer, and the customer should not be pressured into accepting a lower price. Overall, Scrapy5 is committed to providing a fair and transparent pricing system to its customers. Customers can trust that they will receive an appropriate and respected price for their scrap materials, and they can be confident that the partner will not attempt to negotiate a different price. DATA SECURITY PRECAUTIONS We have in place appropriate technical and security measures to secure the information collected by us. We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Scrapy5 Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone. Please we aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access. COOKIES We, and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, "flash cookies" and similar files or technologies to collect and store information in respect to your use of the Services and third-party websites. A cookie is a small text file that is stored on your computer that enables us to recognize you (for example, as a registered user) when you visit our website, store your preferences and settings, enhance your experience by delivering content and advertising specific to your interests, perform research and analytics, track your use of our Services, and assist with security and administrative functions. Cookies may be persistent or stored only during an individual session. Most browsers are set to automatically allow cookies. Please note it may be possible to disable some (but not all) cookies through your device or browser settings, but doing so may interfere with certain functionality on the Services. Major browsers provide users with various options when it comes to cookies. Users can usually set their browsers to block all third-party cookies (which are those set by third-party companies collecting information on websites operated by other companies), block all cookies (including first-party cookies such as the ones Scrapy.com uses to collect search activity information about its users), or block specific cookies. To modify your cookie settings, please visit your browser's help settings. You will need to opt out on each browser and each device you use to access the Services. Flash cookies operate differently than browser cookies and cannot be removed or blocked via web browser settings. By using our Services with your browser set to accept cookies you are consenting to our use of cookies in the manner described in this section. For more information, please read our Cookie Policy. Third parties whose products or services are accessible or advertised through the Services, including social media services, may also use cookies or similar tools, and we advise you to check their privacy policies for information about their cookies and other practices. We do not control the practices of such partners and their privacy policies govern their interactions with you CHANCES TO THE POLICY We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Please check this page periodically for changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes to this Privacy Policy, we will post the changes here. Please review the changes carefully. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes. GRIEVANCE OFFICER In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below. You may contact the Grievance Officer to address any discrepancies and grievances you may have with respect to your Information with Scrapy5.Com the Grievance Officer will redress your grievances expeditiously. Name: Mr. Angel john Gmail: -angeljohn2905@gmail.com CONTACT US Customers can contact us with questions or concerns about this privacy policy or our scrap buying services at the following: Scrapy5.com Address: [Insert Address] Phone: [8356987877] Email: [scrapify5@gmail.com]